Terms of Service

Effective Date: September 21, 2025

RoomerAI Inc.
Edmonton, Alberta, Canada

1. Acceptance of Terms

By accessing or using RoomerAI's virtual staging services (“Service”), you agree to be bound by these Terms of Service (“Terms”). If you disagree with any part of these terms, you may not access the Service. These Terms are governed by the laws of Alberta, Canada.

2. Service Description

RoomerAI provides AI-powered virtual staging services for real estate professionals. Our Service allows you to:

  • Upload property photos for virtual staging
  • Generate staged images using AI technology
  • Download and use staged images for marketing purposes
  • Access team collaboration features (on applicable plans)

3. Account Registration

You must create an account to use our Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must be at least 18 years old and have the legal capacity to enter into contracts. You agree to provide accurate, current, and complete information.

4. Pricing and Payment

Subscription Plans

  • Starter: $49 CAD/month (25 images)
  • Professional: $149 CAD/month (100 images)
  • Business: $399 CAD/month (300 images)
  • Enterprise: Custom pricing

Pay-Per-Use

$2.99 CAD per image, minimum purchase of 10 credits ($29.90 CAD). Credits never expire.

Billing

All payments are processed through PayPal. Subscriptions renew automatically unless cancelled. Prices are in Canadian dollars and subject to applicable taxes. No refunds for unused credits or partial months.

5. Acceptable Use

You agree to use the Service only for lawful purposes. You SHALL NOT:

  • Upload images you don't have rights to use
  • Use staged images without proper MLS disclosure
  • Misrepresent staged images as actual property conditions
  • Resell or redistribute our Service without authorization
  • Attempt to reverse-engineer our AI technology
  • Use the Service to create misleading or fraudulent listings
  • Violate any applicable real estate regulations

6. Intellectual Property

Your Content

You retain ownership of images you upload. By uploading, you grant us a license to process and generate staged versions. You represent that you have all necessary rights to the uploaded content.

Generated Content

You own the staged images generated for your account. You may use them for marketing your listed properties. You may not resell staged images as stock photos or to third parties outside of normal real estate marketing.

Our Technology

RoomerAI and its AI technology remain our exclusive property. You may not copy, modify, or create derivative works from our Service.

7. MLS Compliance

You are responsible for complying with MLS rules regarding virtual staging disclosure. All staged images must be clearly marked as virtually staged. You must provide actual photos alongside staged versions where required by MLS rules.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROOMERAI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE PAST 3 MONTHS.

9. Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted service. We may modify or discontinue features with reasonable notice. Scheduled maintenance will be communicated in advance when possible.

10. Termination

Either party may terminate this agreement at any time. Upon termination, your access will end at the current billing period's conclusion. We may immediately terminate accounts that violate these Terms. You may download your staged images for 30 days after termination.

11. Dispute Resolution

Any disputes shall be resolved through binding arbitration in Edmonton, Alberta, under the Arbitration Act of Alberta. You waive any right to class action proceedings. For claims under $5,000 CAD, you may choose small claims court.

12. Changes to Terms

We may modify these Terms at any time. Material changes will be notified via email 30 days in advance. Continued use after changes constitutes acceptance.

13. Contact Information

For questions about these Terms, contact us at:

Email: legal@roomerai.com
Support: support@roomerai.com
Mail: RoomerAI Inc., Edmonton, Alberta, Canada

14. Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.